Q&A for Determining Whether Oracle Advanced Customer Services Is Right for You
by Oracle Corporation

Oracle Advanced Customer Services is an extension of Oracle's Premier Support program created to help customers maximize the performance and value of their Oracle investments. The service offerings are more extensive (for example, preventive support, delivered more quickly by more-experienced resources, more-personalized attention) than traditional software maintenance programs, but the offerings stop short of being project-oriented engagements that typically are provided by management consultants.


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  • Different types of Advanced Customer Services support

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