TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

Topics Related to Your Search

Sales Force Automation (SFA) | Customer Relationship Management (CRM) | Sales Management | Customer Service (General) | Customer Information Management/ Customer Databases | Business Intelligence Solutions | Marketing Management | Customer Experience Management (CEM) | Sales Analysis & Reporting | Enterprise Resource Planning (ERP)

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White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Best Practices to Optimize Salesforce Performance by Oracle Corporation. August 2008 - (Free Research) CRM best practices on how to empower all of your sales force to achieve the same performance and results as your top salespeople. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation. July 2008 - (Free Research) Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datex Corporation & Best Software SLX: Saleslogix 6.2 for Customer Relationship Management by Datex Corporation. July 2008 - (Free Research) SalesLogix 6.2, delivers integrated sales, marketing, customer service and support automation solutions, SalesLogix is built with versatility to meet the unique needs of small and medium sized businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Sales Force Automation MSFA: The Pocket PC Solution for the Mobile Sales Force by Datex Corporation. July 2008 - (Free Research) With Datex EX MSFA solution, your sales force gains the access to critical customer and product information allowing them to reduce their response time to customers while increasing their productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turn Customer Data into Actionable Information and Insight with CRM Analytics by Business Objects August 2008 - (Free Research) Gain real-time insight into customer data to deliver faster, more effective decisions and positively impact the bottom line. Learn how analytics can increase ROI by turning customer data from sales and marketing systems into actionable information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: adidas America Equips Sales Teams with Powerful Wireless Sales Tool by BlackBerry March 2008 - (Free Research) adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution™. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take Sales to the Next Level with Information OnDemand by Business Objects May 2008 - (Free Research) Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Performance Optimization - Success in Action Case Study: TeleTracking Technologies by Landslide Technologies, Inc. June 2008 - (Free Research) TeleTracking Technologies, world leader in patient flow automation, delivers groundbreaking technology and flow redesign which reduces hospital overcrowding. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Give Me Something I Can Use: Sales Workstyle Management (SWM) as the Conduit to Higher Acceptance, Regular Use, and Increased Sales among Salespeople. by Landslide Technologies, Inc. June 2008 - (Free Research) SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Going Mobile: Developing an Application Mobilization Plan for your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Demos - Problem Discovery & Product Objections by ZIGZAG Marketing, Inc. July 2008 - (Free Research) When demonstrating products, the single biggest factor to overcoming sales objections is to understand early in the sales cycle the connection between your value proposition and the pain points at the executive levels of the prospect's organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Demos - Demonstrating a Solution Vs. a Bunch of Products by ZIGZAG Marketing, Inc. July 2008 - (Free Research) In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fire & Security Success Story by SERVICEPower. June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Building a Smarter Operational Response by Bytware, Inc. July 2008 - (Free Research) If your company is aught in a pinch of downsizing and economic instability, this paper will show you how to restore your IT productivity through advanced automation tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Size DOES Matter – When Choosing the Right ERP Solution by Xperia June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SageCRM: Part of the Sage Accpac Extended Enterprise Suite by Sage Software. July 2008 - (Free Research) SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, also you can synchronize your sales, marketing, and customer care activities across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

When Hot’s Not: Lead Scoring for Better Results by Vtrenz, Inc June 2008 - (Free Research) This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI. VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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