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Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 30, 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Mobilizing Your Workforce - The Powerful Differentiator - Including Information from "The Mobile Field Service Solution Selection Report" by the Aberdeen Group by Astea International Inc. (E-mail this company) May 2006 - (Free Research) According to Aberdeen, companies that have deployed mobile field service solutions have realized, on average, 27% improvement in worker productivity, 19% increase in customer satisfaction/retention, 17% increase in overall profitability, and 13% increase in service revenues. Are you interested in achieving results like these? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Trends, Challenges, and Innovations in Enterprise Mobility by OQO, Inc. June 2008 - (Free Research) Gain insight into a new approach to enterprise mobility solutions that assist in the ease of application deployment and reducing TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Quick ROI and Low TCO Approach to Mobilizing Enterprise Applications by OQO, Inc. May 2008 - (Free Research) Today’s enterprise is going mobile, don’t get left behind. This webinar takes a practical, solutions-oriented approach and looks at how business and IT managers can mobilize line of business applications while minimizing costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company) November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Podcast: Trends, Challenges, and Innovations in Enterprise Mobility by OQO, Inc. May 2008 - (Free Research) Gain insight into a practical, solutions-oriented approach as well as how you can mobilize line of business applications while minimizing TCO. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Case Study: Tablet PCs Important Learning Tool for College Student by Cisco Systems, Inc September 2008 - (Free Research) This podcast discusses how the MonteCassino school is using wireless connectivity to help student work and collaborate from anywhere on campus. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Fixed-Mobile Convergence for High Performance by AT&T Corp October 2008 - (Free Research) Fixed-mobile convergence promises to bridge the gaps that divide mobile workers from their customers and business associates, while empowering mobile workers with all the information and communication capabilities available back at headquarters. (WHITE PAPER) GO TO WHITE PAPER

Fire & Security Success Story by SERVICEPower. June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless. June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

It’s All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation. September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Fuel You Need to Combat Rising Gas Prices - Making Your Mobile Workforce more Efficient by Astea International Inc. (E-mail this company) May 2006 - (Free Research) The livelihood of your mobile workforce hinges on their ability to travel to and from job sites - with gas prices continuously on the rise your bottom line is going to feel the pain. Streamlining your processes and maximizing your profits is essential for survival in today's economic environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field by Astea International Inc. (E-mail this company) January 2004 - (Free Research) The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Orange County Sheriff’s Department Increases Mobile User Productivity by NetMotion Wireless. June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobility as a Service: Best Practices for Managing Mobile Work by Fiberlink Communications September 2008 - (Free Research) Businesses today have reached a tipping point where a majority of the workers are mobile, or soon will be. It's time now for a set of best practices and solutions specifically aimed at managing the mobile computing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Motorola Wireless Broadband: Video Surveillance Solutions by Motorola Inc May 2008 - (Free Research) This white paper details how wireless video systems can improve performance and increase revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Ways to Improve Your Wireless Security by Cisco Systems, Inc February 2008 - (Free Research) A wireless network can help your employees stay productive as they move around your company, but to take advantage of the benefits of wireless networking, you need to be sure that your network is safe from hackers and unauthorized users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Teleworking: Real Value for Virtual Workers by Avaya, Inc June 2008 - (Free Research) The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless’ Award-winning Mobile VPN Software, Mobility XE by NetMotion Wireless. June 2008 - (Free Research) Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Healthy Dose of Remote Access for Healthcare Organizations by Citrix Online - GotoMyPC July 2008 - (Free Research) More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond… (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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