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Your search for keyword: Customer Relationship Management Case Study Smb returned 2268 results.
 
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Customer Relationship Management (CRM) | Customer Service (General) | Customer Experience Management (CEM) | Customer Information Management/ Customer Databases | Business Intelligence Solutions | Customer Data Integration | Business Process Management (BPM) | Customer Interaction Management | Technology ROI Tools | Enterprise Resource Planning (ERP)

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Chill Factore Video Case Study by Microsoft

July 30, 2009 - (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leicester City Football Club Video Case Study by Microsoft

July 24, 2009 - (Free Research) Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

NIBCO, INC: Integrating Inbound Sales Order Automation by Esker Inc.

July 10, 2009 - (Free Research) In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics CRM Online Case Study: High Five Sportswear by Microsoft

September 09, 2009 - (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy by Esker Inc.

July 10, 2009 - (Free Research) This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer case studies using HP Business Availability Center by Hewlett-Packard Company

June 01, 2009 - (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics CRM Online Case Study: Data Reduction Systems by Microsoft

September 09, 2009 - (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 10, 2009 - (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Practical Open Source Data Integration Case Studies & Implementation Examples Volume 2 by Talend

February 11, 2009 - (Free Research) This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Aligning Network Security with Business Goals by CDW Corporation

March 06, 2009 - (Free Research) Read this case study to learn how IT can make a difference in a firm's effectiveness and productivity by aligning security with business strategy.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 01, 2009 - (Free Research) In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Retaining Customers in Today's Economic Landscape: Improving SAP Order Management by Esker Inc.

July 10, 2009 - (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 01, 2009 - (Free Research) In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Total Economic Impact™ Of Esker DeliveryWare by Esker Inc.

July 10, 2009 - (Free Research) Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Microsoft Dynamics CRM - Sports Organizations by Microsoft

July 30, 2009 - (Free Research) For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Total Economic Impact Of DMExpress by Syncsort

August 25, 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP in SMB: Exploring Growth Strategies by SAP

November 15, 2007 - (Free Research) This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation

January 28, 2009 - (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc.

August 14, 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Assure ERP Success: Taking Ownership by IFS

January 12, 2009 - (Free Research) CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM

October 23, 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft

April 15, 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Publisher Targets Most Profitable Subscribers with SPSS by SPSS Inc. Worldwide Headquarters

May 04, 2009 - (Free Research) To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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