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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software
November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.
Human Machine Interface (HMI) by AutomationDirect
C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.
eBook: A Holistic Approach to Data Protection by SearchCIO.com
April 2009 - (Free Research) In this eBook the SearchCIO.com team discusses how Data Protection encompasses a host of technologies, business processes and best practices. Government regulations threaten dire consequences for noncompliance, and compromised data quickly becomes a public relations and customer retention issue.
Value-driven product management: Six keys to product success by IBM
January 2009 - (Free Research) This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.
Data breaches in the Retail Industry by McAfee, Inc.
September 2009 - (Free Research) In this podcast, Gartner analyst Avivah Litan talks about the Heartland data breach in relation to current data security trends in the retail industry. Also, a discussion with Ernst & Young's Sagi Leizerov on data privacy in the retail industry reveals common trouble spots for retailers, including managing vendors and tracking customer purchases.
Using Supply Chain Performance Management Strategically by SAP America Inc
November 2009 - (Free Research) Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment.
Giving Trade Companies a Fast Start by SAP AG
March 2009 - (Free Research) Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs.
The CIO's Guide to Data Protection Services and Strategies by Red Hat
October 2009 - (Free Research) This E-Guide for enterprise CIOs contains case studies on network access control (NAC), information on securing data for government compliance, data protection strategies, tools, technologies and more.
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft
April 2009 - (Free Research) In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
CRM and Social Networking: Engaging the Social Customer by Microsoft
June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters
December 2008 - (Free Research) This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is
about maximizing the level of understanding that can be achieved with customer data.
Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc
June 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
Reshaping Your Endpoint Security Strategy by Shavlik Technologies
July 2009 - (Free Research) The business of managing and securing endpoints is in serious need of an overhaul. You can no longer count on antivirus and antispyware programs that were written for Windows 95 to defend against modern threats. Read this white paper to learn about solutions that take a new look at modern technology, modern threats, and modern business reality.
Customer Experience IQ Report by Vovici
October 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
Leveling the Field: Powerful Software Solutions for Midsize Companies by Oracle Corporation
February 2009 - (Free Research) This paper highlights the value and benefits Oracle partners bring to IT implementations through the global Accelerate program - fixed-scope/fixed-price approach that ultimately lowers costs to customers and speeds time to value.
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