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Uncovering Hidden B2B Sales Potential by MapInfo Corporation.

July 01, 2008 - Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.

Underpinnings of Service Excellence: Synchronizing Resource Capacity with Service Demand by SERVICEPower.

March 01, 2008 - This benchmark study shows that forward-thinking companies have taken strategic actions to achieve service excellence by accurately forecasting service demand and effectively planning and provisioning service resources to meet that demand.

Understanding RFID and Associated Applications by Quest Solution

June 01, 2008 - This paper outlines the basics of RFID technology and outlines how it delivers value in data collection applications.

Unified Communications Interactive Overview by Cisco Systems, Inc

February 01, 2008 - Watch this video and see how network technology can work with your existing tools to streamline processes, control costs, and boost customer satisfaction.

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc

February 01, 2008 - This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc

February 01, 2008 - This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.

Unleash the Power of Mobility - Webcast by Cisco Systems, Inc

February 01, 2008 - Mobility is more than connectivity; it is a smarter way to do business.

Unlocking the Secret World of White Listing: Insight for Enterprise Email Marketers by Silverpop Systems Inc.

August 01, 2008 - This white paper will introduce you to the strange and sometimes confusing world of white listing. It explains how navigate through the process, imparts advice on how to increase your chances of getting on those coveted lists.

Using Advanced Analytics to Gain Insights into Your Revenue Stream by Business Objects

August 01, 2008 - This CustomerCentric Sellling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance.

Using EMC's ROI Model to Uncover the Tangible Benefits and Cost Savings Generated by E-mail Archiving by EMC Corporation.

March 01, 2008 - E-mail archiving solutions maintain referential integrity between a user and old e-mail regardless of where the messages are stored, this allows customers to keep information online and accessible for longer periods of time.

Using Enterprise Systems to Gain Uncommon competitive Advantage by Accenture.

June 01, 2008 - Enterprise systems can lead to high performance in terms of differentiated customer response, new market discovery and development, and even the rapid reconfiguration of fundamental business processes.

Using Oracle Business Intelligence Suite EE Plus with Oracle E-Business Suite by Noetix Corp.

May 01, 2008 - Oracle Business Intelligence Suite Enterprise Edition (OBI EE) provides a Business Intelligence platform that includes many components enabling customers to address their BI requirements for operational, tactical, and strategic reporting.

Using Real-Time Information to Improve Contact Center Performance by Genesys Co.

May 01, 2008 - From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.

Using Technologies to Increase Perfect Order Metrics by Intermec

August 01, 2008 - Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.

Using Web-based Support Tools to Improve Customer Service by CRMindustry.com

June 01, 2007 - The Web has been the focus for some time of businesses looking to improve processes and deploy technologies surrounding service delivery. Learn how Service-centric organizations have already integrated their in-house service and support applications to improve customer interaction on the web.

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