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Safeguarding Cardholder Account Data: How Reflection Software Facilities PCI Compliance by Attachmate

August 01, 2008 - Discover more about the twelve PCI requirements and a set of file transfer and legacy host access solutions that provide a broad base of support for your security compliance needs.

Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales by Oracle Corporation.

September 01, 2008 - This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America, Inc.

March 01, 2008 - Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

Sales Commission Applications – Build vs. Buy by CellarStone

October 01, 2007 - Prior to the 1980s almost all companies built their own software applications. Over time most business applications have been standardized & created as installable packages. Still the choice between Build & Buy is often debated. This article considers the choices in the context of the need to have a working sales commission application.

Sales Order Management Software for .Net2.0 by SLINGSHOT.

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.

Sales Performance Optimization: 2007 Survey Results and Analysis by Cisco Systems, Inc

September 01, 2008 - This report represents input from professionals directly involved in the management of their organizations sales forces. Professionals were questioned regarding their sales teams performance across 100+ different metrics. Read now to learn more.

SAP CRM Webcast -- Stronger Partnerships for Stronger Profits by SAP America, Inc.

January 14, 2008 - Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs, boosts sales, and enhances processes up and down the value chain.

SAP for Public Sector: Solutions for State and Local Government by SAP America, Inc.

February 01, 2008 - Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time.

SAP Paybacks and Chargebacks by Vistex by SAP America, Inc.

March 25, 2008 - Learn how you can strengthen your ability to compete and grow profitably in today's consumer products industry by managing trade spending, providing a key service to channel partners and strengthening your ability to compete and grow profitably.

SAS®9: Beyond Business Intelligence by SAS Institute Inc.

September 01, 2008 - SAS®9 takes you beyond business intelligence as you know it with a single, scalable platform for delivering proven predictive analytics and a consistent and rewarding user interface experience.

Save Paper and Expenses by Going Mobile by Cisco Systems, Inc

February 01, 2008 - Paper is a large expense that small and medium-sized businesses (SMBs) can easily cut and by going paperless, SMBs can also reduce toner, ink, electricity, and other related costs.

SAVO Never Sell Alone™ by SAVO Group

September 01, 2008 - Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers.

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.

March 01, 2008 - Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.

Seamlessly Realizing Change Management by OnDemand Software.

April 01, 2008 - This white paper examines the importance of change management in the success of enterprise application implementations and upgrades.

Search Engine Optimization (SEO) 101 by HubSpot

June 01, 2008 - What is SEO? Why is it important? Attend this free webinar to learn what you need to know to optimize your site for search engines. This webinar will cover the basics of SEO, what you need to know to get started or hire a consultant.

Secure Email and Workflow Automation: The Five Critical Questions Financial Institutions Must Ask by CertifiedMail.com.

October 01, 2008 - With so many business activities going online to take advantage of the benifits of the internet, companies spend billions on security measures. But when canvassing a majority of companies' security programs, one area continues to come up short - email.

Secure Virtualization and beyond Resource Center by Tripwire Inc

August 01, 2008 - This collection of papers for the enterprise discusses the benefits of virtualization security, PCI compliance, configuration assessment and change management.

Secure Your System i Web Applications by Bsafe Information Systems

September 01, 2008 - In this paper, speaker Jim Mason describes the security of systemi web applications and talks specifically about systemi security concepts and features.

Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration

August 01, 2006 - This paper will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective.

Securing Unified Communications by Cisco Systems, Inc

March 01, 2008 - Discover how infrastructure, call management, applications and endpoints can work together to defend your voice and data traffic.

Selecting the right data warehousing technology by Kalido

September 01, 2008 - In this podcast, get valuable expert advice and real-world best practices for selecting the right data warehousing technology.

SenSage Event Data Warehouse by SenSage Inc.

August 01, 2008 - This document explains how SenSage advantage meets key compliance requirements in PCI, HIPAA, SOX, NISPOM, FISMA, DCID and more.

Serena Mariner On Demand 2008 by SERENA Software, Inc

March 01, 2008 - Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America, Inc.

August 01, 2008 - Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and cocreating value with your clients.

Service Lifecycle Management for IT Equipment - Tackling the Profitability Crunch by Astea International Inc.

August 01, 2005 - The IT Equipment Service market is riddled with complexity, plagued by competition & challenged by shrinking margins. This paper provides insight from recent conversations with leading service companies to discover how SLM principals are being used to combat the complexity, growing competition & shrinking profit margins in the IT Services Industry

Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field by Astea International Inc.

January 01, 2004 - The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction.

ServicePower - Strengthening the Service Chain by SERVICEPower.

ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.

Seven Email Marketing Refreshes by Bronto Software

October 01, 2008 - This whitepaper will detail seven refreshes that will quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren’t aware you were missing.

Seven Myths about Data Warehouse Appliances: Seven Things You Should Know about Data Warehouse Appliances That Other Vendors Are Afraid to Tell You by Kognitio

July 01, 2008 - The data warehouse appliance concept delivers a number of benefits to the customer that cannot be achieved using conventional warehouse technologies. This paper presents seven myths about data warehouse appliances that you should know before purchasing.

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry

August 01, 2008 - With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money.

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 01, 2008 - Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

Show How Marketing Makes Money: A 5-Step Plan for Proving ROI by Vtrenz, Inc

June 01, 2008 - This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable.

Show Me: Automatic Presentation for Visual Analysis by Tableau Software.

February 01, 2008 - Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience.

Simplify the business of doing business: IBS Integrator by IBS, International Business Systems

IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.

Six Tips for Aligning Your Business with IT by Cisco Systems, Inc

February 01, 2008 - Companies should align their business needs with information technology (IT) such as networks, computers, software, and communications because alignment makes a business safer, more economical, and easier to keep on course.

Size DOES Matter – When Choosing the Right ERP Solution by Xperia

June 01, 2008 - Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.

SL Case Study: InScope Solutions by Microsoft Dynamics.

September 01, 2008 - Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.

Small Businesses Think Big - Making Your Small Business Seem a Whole Lot Bigger by Cisco Systems, Inc

February 01, 2008 - Marcia Turner, author of The Unofficial Guide to Marketing Your Small Business, talks about how to best utilize the tools available on-line to make your small business seem a whole lot bigger.

SOA & the Importance of XQuery by DataDirect Technologies.

July 01, 2008 - XQuery provides an easy, efficient way to create data services, exposing XML-based, abstracted interfaces to a variety of data sources. This paper explores how the XQuery feature-set can be leveraged in support of Service Oriented Architecture (SOA).

SOA and BPM - Practical Approaches to Effective Implementation by Cognizant Technology Solutions.

November 01, 2008 - This webcast describes Business Process Management (BPM) and Service Oriented Architectures (SOA) and explores the relationship between them in creating business agility. Together they also create scalability accommodating future business needs.

SOA and Complexity: Discovering the New Business Value by TIBCO Software Inc

August 01, 2008 - IDG Research Services conducted in-depth discussions with CIOs at midsize and large enterprises regarding SOA and complexity. Read this paper to learn the results of a survey regarding issues that arise during SOA implementation.

SOA Best Practices: The BPEL Cookbook by Oracle Corporation.

August 01, 2008 - The Business Process Execution Language (BPEL) Cookbook highlights SOA best practices and challenges, detailing the importance of BPEL and other standards-based technologies in accelerating the adoption of an SOA.

SOA Governance: Framework and Best Practices by Oracle Corporation.

August 01, 2008 - This paper outlines a framework and best practices for governance as it specifically relates to Service Orientated Architecture (SOA). It also introduces a Six Steps to Successful SOA Governance model.

Social Media Marketing by HubSpot

June 01, 2008 - In this webcast Mike Volpe, VP of Marketing for HubSpot discusses why social media is important. Social media’s state of mind, 3 types of social media and its measuring results will also be discussed.

Software as a Service Dramatically Improves CRM Success by Oracle Corporation.

August 01, 2008 - This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc

September 01, 2008 - This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO).

Solution Profile: PCI Compliance by Third Brigade

January 01, 2008 - This comprehensive white paper shows you how to proactively protect customer account data and successfully achieve PCI compliance.

Solving the Password Management Paradox Defining the Problem and Reviewing the Four Best-Known Solutions by Siber Systems

September 01, 2008 - This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.

Solving Your Lotus Notes Domino and Blackberry Problems by BlackBerry

September 01, 2008 - Lotus Notes Domino users are on the go now more than ever, making the effective and efficient use of mobile devices an integral part of doing business.

Speed Response Times - Reduce Costs: Convert Documents into Easily Managed Electronic Assets by Premiere Global Services

October 01, 2008 - With Premiere Global Services’ Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business.

Spotlight on IT - Sustained Growth through Operational Excellence by SAP America, Inc.

September 01, 2008 - This paper—one of four function-specific papers—is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.

Spotlight on Operations - Sustained Growth through Operational Excellence by SAP America, Inc.

September 01, 2008 - This paper—one of four function specific papers—is based on the operations responses and follow-up interviews with operations executives. The other function-specific papers focus on finance, IT, and sales and marketing.

STEP: Product Information Management for Multi-Channel Marketing by Stibo Catalog, Inc.

STEP’s Enterprise Publishing solution provides product information managers & publishers a powerful single point of control for managing content across the Enterprise and lets them efficiently create/publish catalogs & promotions regardless of the media- print, Web or On-Demand publications. Our solution is for retail/manufacturing companies.

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America, Inc.

February 10, 2008 - Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

Stopping Spam and Other E-Mail Threats by Cisco Systems, Inc

February 01, 2008 - Spam and other e-mail scams are costing American business $10 billion annually in lost productivity, wasted IT resources, and help desk costs.

Storage-as-a-Service: Best Efforts or Best Practice? by Iron Mountain Digital

October 01, 2008 - Storage-as-a-Service enables enterprises to gain the very capabilities they need to bring their efforts to the next level, it can provide data protection and recovery across servers, shared files and even desktops.

Strategic Insight for Your SAP Deployment: The Top 3 Techniques for Capacity and Performance Management by HyPerformix

July 01, 2008 - The emerging best practice of predictive analysis provides accurate predictions of performance and capacity, hands-on real observed results, that allow you to make informed business decisions about IT investments.

Strategies for Customer Growth and Loyalty in the Enterprise by Infor.

February 01, 2008 - Customer-centric growth strategies are being developed and implemented by enterprises around the world with a goal to deepen relationships with customers and emphasize long-term satisfaction over short-term sales conversions.

Strategies for Distributing Your Online Content: Why, Where and How by KnowledgeStorm Webinars

July 20, 2006 - In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process.

Strategies for Profitable Growth - Aerospace & Defense Manufacturing by SAP America, Inc.

February 01, 2008 - Examine the comprehensive strategies, solutions, and best practices for the aerospace and defense (A&D) manufacturing industry based on technical and business expertise. Learn best practices and strategies for profitable growth in the...

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel Lucent

August 01, 2008 - This white paper dimensions the two-stage evolution from today’s prevalent product level support model to network-level support and ultimately to service-level support.

Streamlining Marketing Management and Processes, a Merrill Lynch Success Story by Aprimo, Inc.

June 01, 2008 - This 2002 case study details Merrill Lynch’s GPC Marketing team that successfully implemented Aprimo’s Planning & Financial Management solution to better manage their $100 million-plus marketing spend.

Streamlining Operations by Integrating Front- And Back-Office Functions by Cisco Systems, Inc

February 01, 2008 - A computer networking system combined with front- and back-office business software applications can help you fill the integration bill.

Success Story: Communications - AT&T by Genesys Co.

May 01, 2008 - Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. After careful consideration, it chose Informiam to meet that goal.

Successful Mergers and Acquisitions Aligning It to Accelerate Postmerger Integration by SAP America, Inc.

September 01, 2008 - This paper addresses how your IT group can prepare for and participate in mergers and acquisitions. Mergers and acquisitions (M&A) business initiatives help to maximize the deal’s value, minimize risk, and speed time to benefit after the deal is signed.

Successful Social Networking and User Generated Content Applications: What You Need to Know by Akamai Technologies.

March 01, 2008 - This white paper provides an overview of the dramatic shift in communication brought about by social networking and discusses how some companies are already capitalizing on this revolution.

Successfully Maintain PCI IT Audit Readiness by ConfigureSoft, Inc

July 01, 2008 - With the increased dynamic nature of your IT organization due to virtualization, are you confident that you are PCI DSS compliant? This Whitepaper hepls you answer that.

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by CDC Software

September 01, 2008 - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation.

September 01, 2008 - The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.

Switching on the Virtual World: The Role of Fabric-Driven Services for the Virtualized Environment by Cisco Systems, Inc

October 01, 2008 - Virtualization in the data center is widely accepted and deployments are growing at a fast clip, the advantages of virtualizing servers, networks and storage are compelling: consolidating and utilizing resources.

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