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Parature Customer Service™ Software by Parature Inc.

Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.

Parature's Online Customer Service Software & Solutions by Parature Inc.

Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.

PCI Compliance and Wireless Mobility by Intermec

June 01, 2008 - Listen to this one-hour presentation with Intermec and Cisco to learn how to meet PCI compliance requirements, plan for a secure infrastructure and simplify integration with mobile wireless retail applications.

PCI Solution for Retail Validated Architectures by Cisco Systems, Inc

July 01, 2008 - The Cisco PCI Validated Architectures provide guidance on design, implementation and configuration through a set of architectures that have passed a PCI technology audit. A PCI Report of Compliance is included in the design guide.

Performance management trends, with Howard Dresner by BOARD

July 01, 2008 - The focus of business performance management (BPM) initiatives is evolving. In this expert podcast, gain insight on how to begin and expand your BPM initiatives and the trends that are affecting the BPM market.

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc

November 28, 2006 - This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.

Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc

September 01, 2006 - This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars

Podcast: Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration

September 01, 2006 - This podcast will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective.

PODCAST: Take the Fear out of Data Archiving: Managing Information through its Lifecycle! by Dolphin Corporation

August 01, 2008 - Many organizations realize that keeping their data and documents in the production database for an extensive period of time only enhances overall risk and cost. This Podcast uncovers the benefits of information lifecycle management (ILM).

PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc.

July 01, 2008 - Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation

June 01, 2008 - Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business’s success criteria, it is difficult to determine how to react to emergent data quality issues..

Presentation Transcript: Simple and Affordable PCI Compliance by Alert Logic

June 01, 2008 - This document is based on an Alert Logic/TechTarget webcast entitled “Simple and Affordable PCI Compliance” and Nick Ignatiev along with Matt Harkrider will explain how you can learn to easily and affordably become and maintain PCI DSS compliance.

Presentation Transcript: The Strategy of Success: Best Practices in Building Your SAP Consulting Business by SAP America, Inc.

July 01, 2008 - This whitepaper discusses best practices for building and running a successful SAP consulting Business. It also explores the steps and skills necessary for succeeding as A SAP consultant.

Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement? by Genesys Co.

June 01, 2008 - This white paper is intended to give you a sense of what these new proactive management technologies can do for you, and to help you establish criteria for evaluating products in this arena.

Product Demos - Demonstrating a Solution Vs. a Bunch of Products by ZIGZAG Marketing, Inc.

July 01, 2008 - In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions.

Product Demos - Problem Discovery & Product Objections by ZIGZAG Marketing, Inc.

July 01, 2008 - When demonstrating products, the single biggest factor to overcoming sales objections is to understand early in the sales cycle the connection between your value proposition and the pain points at the executive levels of the prospect's organization.

Product Management & the Functional Designer: 3 Reasons It’s a “Must-Have” for Successful Products by ZIGZAG Marketing, Inc.

July 01, 2008 - Functional designers are process and workflow experts, acting as user surrogates to your organization, they form the glue between product management and engineering, translating market needs and business problems.

Product Management - Agile or Waterfall Development: 5 Common Sense Rules to Get the Best of Both by ZIGZAG Marketing, Inc.

July 01, 2008 - Agile versus waterfall development isn’t really about the product development methodology, it’s about delivering top quality products in a reasonable time that solve high impact problems for a broad market.

Product Management - Multi-Product Paralysis: 3 Early Warning Signs by ZIGZAG Marketing, Inc.

July 01, 2008 - As the high technology market continues its torrid pace of consolidation, many companies struggle to manage the mishmash of products, processes, cultures, geographies and priorities, leading to multi-product paralysis.

Product Management - Product Usability & Its Impact on Revenue by ZIGZAG Marketing, Inc.

July 01, 2008 - The holy grail of product usability is attained when your product offers such a compelling experience users feel obligated to recommend it to others, it works wonders on your top line.

Product Management: 3 Tactics for Exerting Stronger Influence & Leadership by ZIGZAG Marketing, Inc.

July 01, 2008 - The most absent and overlooked role in the entire product delivery cycle is the functional designer. Ironically, it may have a greater impact on the success of a product than any other role.

Productivity 101: Four Things You Need to Know by Cisco Systems, Inc

August 01, 2008 - Highly productive companies invest in a wireless strategy that extends productivity to factory and sales floors, conference rooms, lunch areas, remote offices--anywhere the job needs to get done.

Products and Services: ERP for Importers, Manufacturers and Distributors by Xperia

June 01, 2008 - Xperia is a leading provider of enterprise software solutions, applications and services that enable businesses to maintain a competitive advantage and deliver operational efficiencies that produce bottom line results.

Professional Services Automation (PSA) Software: Track Time & Resources by OpenAir

Professional Services Automation (PSA) solution OpenAir, helps project management organizations increase profits because it gives them the tools that improve the way service organizations perform the most critical functions, including staffing resources, managing projects, time tracking and accounting for project expenses.

Proofpoint MLX Whitepaper by Proofpoint, Inc.

August 01, 2008 - This white paper explains the key concepts, technologies and benefits associated with Proofpoint MLX technology, which provides the most effective spam protection today.

Protecting Online Gaming and e-Commerce Companies from Fraud by iovation, Inc.

March 01, 2008 - iovation ReputationManager is capable of introducing a layer of trust and protection for both e-commerce and gaming sites and their customers, without compromising personal privacy.

Protecting Your Highly-Distributed Retail Network: Why PCI Compliance May Be No Bargain by Q1 Labs.

August 01, 2008 - Retailers, merchants and banks continue to struggle with evolving internal and external threats, IT information overload and compliance mandates. This webcast suggests solutions...

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