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Alphabetical Index of Solutions & Research
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I Listings:  Result Page 1
 

IBM Information Server FastTrack by  IBM.


August 01, 2008 - The need for speed--accelerating data integration projects.

 

IBM Lotus Domino and BlackBerry Applications by  BlackBerry


March 01, 2008 - This paper provides an overview for effectively creating BlackBerry® applications that interact with Domino databases. The BlackBerry Enterprise Server is part of an integrated mobility solution that connects Lotus Domino databases to mobile users.

 

IBM Multiform Master Data Management: The Evolution of MDM Applications by  IBM.


May 01, 2008 - IBM Multiform Master Data Management manages master data domains - customers, accounts, products - that have significant impact on the most important business processes and realize the promise of Service Oriented Architecture (SOA).

 

IBM pureXML for SOA: Unlocking the Business Value of Information by  IBM.


May 01, 2008 - XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system.

 

IDC on Rich Internet Application Trending for Online Business Banking Channels by  Actuate Corporation.


July 01, 2008 - View this webcast and discover what's powering client expectations of online business banking channels and how Rich Internet Applications can drive the value added services they require.

 

IDC Paper: Increased Operational Efficency with SAP Central Process Scheduling by  SAP America, Inc.


August 01, 2008 - Read how scheduling tools in SAP Central Process Scheduling by Redwood can help you manage batch jobs along with process automation applications to handle business processes automatically with zero manual intervention.

 

IDC White Paper: Successfully Implement SAP Applications by  SAP America, Inc.


February 27, 2008 - In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage.

 

Identifying and Caching Dynamic Web Applications: A Flexible Approach to Solving Performance Issues by  F5 Networks


August 01, 2007 - Dynamic Caching completely changes the caching model, making it possible to cache a much broader variety of content including highly dynamic web pages, query responses, and XML objects. This patented technology is completely unique to F5 and unavailable from any other vendor.

 

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by  IFS


Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.

 

ImagEntry by  Viking Software Solutions.


ImagEntry allows rapid and accurate keying from images of forms. ImagEntry is typically used for indexing images and lifting data from images such as medical claims and credit applications.

 

Implementing a Telecommuting Program by  Avaya, Inc


June 01, 2008 - This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.

 

Implementing BPM Technology: Build, Buy or Wait by  Metastorm


February 01, 2008 - BPM enables companies to enforce the use of best practices and improve the real-time sharing of critical decision-making business information, allowing people to make better decisions quickly.

 

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless’ Award-winning Mobile VPN Software, Mobility XE by  NetMotion Wireless.


June 01, 2008 - Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications.

 

Improve Your Vision and Expand Your Mind with Visual Analytics by  Tableau Software.


February 01, 2008 - Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data.

 

Improving Customer Experience in the Insurance Industry - Leveraging the Power of an Enterprise Personalization Platform by  Exstream Software.


April 01, 2008 - The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome…

 

Improving Customer Service in SMBs through Collaborative Tools by  Cisco Systems, Inc


February 22, 2008 - Getting a business team to work together no longer depends on occupying conference rooms, much less on managers leading huddles or shift briefings.

 

Improving Data Center Energy Efficiency: A Holistic Approach by  Burton Group.


July 01, 2008 - The need for more compute power and network storage shows no sign of stopping anytime soon, and data centers are already low on power. While energy-efficient technologies exist, they are not a panacea. Technology must be combined with...

 

Improving Field Service Productivity & Profitability with Mobile Automation Tools by  Quest Solution


June 01, 2008 - This white paper provides guidance to help you identify specific field service activities that would benefit from automation, presents use cases and ROI opportunities for automating various processes and explains what to look for in mobile computers.

 

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by  TechExcel


August 01, 2008 - This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.

 

Improving IT Service Support through ITIL by  Hewlett-Packard Company


December 01, 2006 - This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services.

 

Improving Operations with Reports, Plans and Metrics by  Cognos Incorporated


August 01, 2008 - This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.

 

Incorporating WEB Analytics into Email Marketing: Five Quick-Start Tactics for Marketers by  Silverpop Systems Inc.


August 01, 2008 - Read this whitepaper to learn how to use Web Analytics data to enable you to better understand your customers’ needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject.

 

Increase First Contact Resolution: The Key to Superior Support by  Citrix Online-GotoAssist


July 01, 2008 - John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.

 

Increase Operational Efficiency by Outsourcing by  Cisco Systems, Inc


February 22, 2008 - There are only so many hours in the day, do you really want your employees spending valuable time managing your business's information technology (IT) system?

 

Increase Productivity with HarrisData Distribution by  HarrisData


Distribution organizations look for solutions that optimize the processes involved in sales, purchasing, inventory, and financial management. HarrisData Distribution provides an integrated solution to manage all facets of the distribution solution, including integrated, web-based customer and supplier self-service!

 

Increased Effectiveness through Intentionally Designed Culture by  Ivar Jacobson Consulting


June 01, 2008 - Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization.

 

Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software by  TechExcel, Inc.


April 01, 2006 - Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills.

 

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by  TechExcel


August 01, 2008 - TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.

 

Information Infrastructure for 2008 Servers by  EMC Corporation.


April 01, 2008 - An information infrastructure from EMC supports application environments that leverage the new dynamic development features of SQL Server 2008 and deliver the ability to move beyond relational data.

 

Information Security: Meeting Today's Challenges by  Websense, Inc.


April 01, 2008 - In this white paper, organizations must balance the cost of protecting information against the value of the information, while complying with hundreds (if not thousands) of laws, regulations, standards, and best practices.

 

Initiating Your Virtualization Project by  IBM.


August 01, 2008 - In this presentation, virtualization expert Barb Goldworm provides an in-depth introduction to virtualization, showing how and where virtual technology can add value to IT infrastructure.

 

Integrating Data in the Information System: An Open Source Approach by  Talend


July 01, 2008 - Data integration guarantees the consistency of data in the overall information system. This white paper describes how Open Source helps solving the interoperability challenge.

 

Integration Appliances - Simplify Software as a Service (SaaS) Integration by  Cast Iron Systems


March 01, 2008 - Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.

 

Intelligent Call Handling - Optio Improves Customer Responsiveness by  Cisco Systems, Inc


February 22, 2008 - Optio Software depends on Cisco Unified Communications to deliver more responsive customer service and better manage worldwide operations.

 

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by  Avaya, Inc


June 01, 2008 - Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.

 

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1 by  SAP America, Inc.


March 01, 2008 - Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behaviour.

 

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2 by  SAP America, Inc.


March 01, 2008 - Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.

 

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by  SAP America, Inc.


March 01, 2008 - The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviours.

 

IntelliPRINT Dashboard Reporting by  Synaptris, Inc.


August 01, 2008 - Reporting 2.0 is the new web-based enterprise reporting where end-users can create, interpret, and extend their reports or analyze report data in real-time with no IT overhead. Learn more about it in this whitepaper.

 

Inventory optimization can increase your profitability by  IBS, International Business Systems


April 01, 2008 - The core objective of a good inventory management system is to provide the best possible customer service within the restraint of the lowest practical inventory costs.

 

IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience by  Avaya, Inc


July 01, 2008 - This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.

 

IP Telephony Manager: Phone Extensions, Phone Calls & Voice Quality by  PROGNOSIS


PROGNOSIS simplifies the task of managing large IP telephony deployments. It is ideally suited to global enterprises and large managed service providers. PROGNOSIS delivers real-time information about phone extensions, phone calls, voice quality, availability of the telephony service, and interconnections to telecommunications providers.

 

Is a Data Warehouse the Only Option for Business Intelligence? by  Information Builders Inc.


October 01, 2007 - While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.

 

Is a Data Warehouse the Only Option for Business Intelligence?: Seven Styles of Data Integration by  Information Builders Inc


June 01, 2008 - This paper describes data warehouses along with many other options for placing relevant, timely information in the hands of business users.

 

Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment by  Alcatel Lucent


August 01, 2008 - Building on the solid foundation of advanced, comprehensive network design, the service provider will mitigate the inherent risks associated with transformation, bring new services to market and enhance customer experience.

 

ISYS: Desktop Search Engine - Enterprise Search Tool by  ISYS Search


ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.

 

IT Benefits of an Integrated Solution by  FrontRange Solutions Inc


July 01, 2008 - View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.

 

IT Briefing: Making the Most of OSS and Service Provider CRM by  Pitney Bowes Group 1 Software


June 01, 2008 - This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.

 

IT Briefing: The Growing Importance of Email Archiving by  Arrow ECS Midmarket Group


July 01, 2008 - This whitepaper addresses why email archiving is an important subject for integrators to raise with their customers, discusses email management problems and solutions, and finally offers advice on how integrators should be approaching this market

 

IT Briefing: Unified Communications Is Inevitable Are You in the Lead or Dragging Your Feet Simplify IT & Here's How: by  Dell, Inc


June 01, 2008 - This is the first white paper of a series that will assist you in developing your roadmap for implementation of UC and put you on the path to success.

 

IT HelpDesk Solution by  Extraview Corporation


ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.

 

IT Leadership Strategy: How to Provide World-Class Help Desk Support by  Citrix Online-GotoAssist


July 01, 2008 - Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.

 

IT Marketing Executive Outlook - Key Tactics to Improve Your Marketing Results by  KnowledgeStorm Webinars


August 12, 2005 - This presentation document by MarketingSherpa and KnowledgeStorm, presents findings from MarketingSherpa's new report: "IT Marketing Benchmark Guide 2005-2006: Data for B-to-B Software, Hardware & Services Marketers." Learn what IT marketers revealed about their results and budgets and real-life numbers to help benchmark lead generation plans.

 

IT Marketing Executive Outlook: Key Tactics to Improve Your Marketing Results by  KnowledgeStorm Webinars


August 10, 2005 - This Webcast, presented by MarketingSherpa and KnowledgeStorm, presents findings from MarketingSherpa's new report: "IT Marketing Benchmark Guide 2005-2006: Data for B-to-B Software, Hardware & Services Marketers." Learn what IT marketers revealed about their results and budgets and real-life numbers to help benchmark lead generation plans.

 

IT Strategy & Transformation by  Accenture.


Accenture research indicates that high-performance businesses view IT as a strategic asset--a source of both operational excellence and competitive advantage.

 

ITIL Version 3 and the IT Service Catalog by  newScale


April 28, 2008 - A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.

 
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