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CA IT Process Automation by Computer Associates (CA)

July 01, 2008 - IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company.

Calculating the ROI of a SOA Project by WiPro

June 01, 2008 - ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.

California Institute for Telecommunications and Information Technology (Calit2) Uses Kognitio WX(2) for CAMERA Project by Kognitio

July 01, 2007 - In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data.

California Transplant Donor Network - Technical Case Study by BlackBerry

April 01, 2008 - The California Transplant Donor Network (CTDN) needed a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date medical references. They chose a blackberry solution.

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris

RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.

Case Study - Gaining a Competitive Edge: Enetrix by Oracle Corporation.

June 01, 2008 - Organizations that can transform information into intelligence effectively are able to make better decisions about their future. Learn how your organization can deliver and grow business intelligence capabilities on efficient and scalable infrastructure.

Case Study: adidas America Equips Sales Teams with Powerful Wireless Sales Tool by BlackBerry

March 01, 2008 - adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution™.

Case Study: Children’s Memorial Hospital by ABS Associates Inc.

July 01, 2008 - In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.

Case Study: Ennis Knupp + Associates by ABS Associates Inc.

August 01, 2008 - This case study details how one company addressed unsatisfactory support from its service provider by partnering with ABS.

Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions by Equifax.

March 01, 2008 - Equifax built a comprehensive test database parallel to the client’s current system – with the added challenge of a changing operations system and delivered a database solution that exceeded the client’s expectations.

Case Study: Managing Global Energy Projects by EMC Corporation.

July 01, 2008 - Learn how TietoEnator utilized both EMC Documentum and Microsoft Sharepoint and ultimately reduced project implementation time and costs. Discover how Microsoft Sharepoint allowed TietoEnator to optimize performance and avoid overlay.

Case Study: Managing Global Energy Projects - Vendor Webcast by EMC Corporation.

July 01, 2008 - View this webcast to learn more about how TietoEnator utilized both EMC Documentum and Microsoft Sharepoint to reduce project implementation time and costs. Discover how Microsoft Sharepoint allowed TietoEnator to optimize performance and avoid overlay...

Changing Business, Changing Lives by Avaya, Inc

June 01, 2008 - Many organizations have taken the leap, changing how they conduct business and leveraging technology to bring about maximum benefit.

Choosing the Best CRM for Your Organization by Oracle Corporation.

August 01, 2008 - Explore four CRM deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

Choosing the Right Enterprise Report-Management System for Your Enterprise, Buyer's Guide: Purchasing Criteria by IBM.

March 01, 2008 - Download this buyer's guide to learn what you need from an enterprise report management solution.

CIO Decisions Ezine Vol. 2 by CIO Decisions

August 01, 2008 - Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.

CIO Perspective: BlackBerry Security by BlackBerry

March 01, 2008 - In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep its patient and student records secure.

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features.

Cisco Growing with Technology Awards 2007 by Cisco Systems, Inc

February 22, 2008 - Cisco Growing with Technology Awards Program recognizes the creative ways organizations use technology to improve the way they do business or serve their communities.

Cisco PCI Compliance Advisor by Cisco Systems, Inc

August 01, 2008 - The Cisco PCI Compliance Advisor guides customers through how PCI compliance requirements impact their industry. This demo explores threats, offers solutions, and reviews best practices for PCI compliance.

Cisco PCI Compliance Services by Cisco Systems, Inc

July 01, 2008 - Cisco PCI Compliance Services assist companies in achieving and maintaining PCI compliance. Read about vulnerability and gap assessments, remediation work to achieve compliance, and continuous monitoring to maintain PCI compliance.

Cisco Secure Remote Access Solution by Cisco Systems, Inc

July 01, 2008 - This demo shows how the Cisco Secure Remote Access Solution provides simple access from virtually anywhere while protecting endpoint systems data and internal resources.

Cisco Unified Communications Demo: Managing Customer Relationships by Cisco Systems, Inc

February 22, 2008 - This is an educational flash demo for customers and prospects on Unified Communications - the benefits of a Cisco solution.

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

City of Nanaimo - Technical Case Study by BlackBerry

April 01, 2008 - The City of Nanaimo wanted to update its wireless inspection process with a solution that offered inspectors more features, including a simpler way to remotely print inspections while at job sites. They turned to a blackberry solution.

City of Ulm Case Study by FrontRange Solutions Inc

July 01, 2008 - In this case study, the city of Ulm turned to Enteo v6 to rollout Windows Vista and applications on all clients. They found that with Ento v6 they used minimal effort and had a high degree of reliability.

Client LifeCycle demo by FrontRange Solutions Inc

July 01, 2008 - Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.

Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software

July 01, 2008 - The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities.

Communications Solutions Suite by Modus Link

February 28, 2008 - This integrated suite is comprised of several optimized “solution packages” that help clients manage a particular supply chain activity common to this vertical market-efficiently and cost-effectively.

Complex Billing, Contract Management and Revenue Recognition Software by Softrax Corporation

Softrax provides a robust solution for automating transaction, subscription and usage based billing processes with integrated contract management and revenue accounting capabilities, incl. multi-tiered pricing, transaction based charging, flexible billing schedules and deferred revenue management.

Configuration Software Comes of Age by Configuration Solutions

April 01, 2008 - Enterprise configurators can reduce sales and engineering costs, increase profit margins and improve customer satisfaction. But what should you look for in a solution, and how do you go about implementing it for the best results? Read this …

CONFIGURATION SOLUTIONS -- Providing Enterprise Wide Pricing, Product & Process Configuration Systems for Mass Customization, "To-Order" Industries, with Full ERP Integration. by Configuration Solutions

April 01, 2008 - As enterprises move toward Mass Customization and JIT replenishment in Focused Factories, they want to simplify their ERP infrastructures. An Industrial Strength, Best of Breed integrated Product Configurator can eliminate the need for host sup…

Configure One's Concept™ Product Configurator by Configure One.

Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.

Connecting Through Content: Issue One by KnowledgeStorm, Inc

March 01, 2007 - This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.

Conquering the Crunch Series: Wholesale Distribution and Succeeding in Global Sourcing to Grow Private Label Profits by CDC Software - Vis.align

June 01, 2008 - The Whitepaper discusses the private label phenomenon, where wholesale distributors sell their own products instead of, or in addition, to reselling goods from other suppliers.

Considerations for deploying mobile devices on Lotus Notes Domino by BlackBerry

July 01, 2008 - Discover things you should consider when deploying mobile devices in your Lotus Notes Domino environment.

Construction and Distribution Divisions Successfully Managed with One Solution by Microsoft Dynamics.

June 01, 2008 - See how one company centralized the business processes of formerly disconnected construction and distribution divisions, helping to enhance customer service quality.

Consumer Electronics Storage Manufacturer by Modus Link

February 28, 2008 - The case study details the benefits received by a leading manufacturer of consumer electronics storage products when they turned to ModusLink to improve the efficiency and cost-effectiveness of their fragmented, global supply chain.

Contract Signature Management: Streamlining the "Last Mile" of the Sales Process by Echo Sign

April 01, 2008 - Learn about contract signature management and how you can effectively use electronic signatures to improve the productivity, responsiveness and workflow of the sales cycle.

Control the Customer Experience - Improve Marketing, Sales, and Service Processes with TechExcel CRM by TechExcel, Inc.

May 01, 2006 - In today's extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel's CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners.

Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc.

August 01, 2006 - Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error.

Coverity Scales to Meet Teradata Challenge by Coverity Inc

March 19, 2008 - Teradata needed a software quality solution that could scale with its massive code base as well as identify and help resolve the most difficult-to-find bugs.

Crimeware: The calm before the storm by Information Security Magazine

August 01, 2008 - This video provides an inside look at the surveillance, data mining and reconnaissance techniques that hackers use to compromise enterprise systems.

Critical Success Factors Deploying Pervasive BI by MicroStrategy

June 01, 2008 - Pervasive BI is the ability to deliver integrated right-time DW information to all users – it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times.

CRM Best Practices to Optimize Salesforce Performance by Oracle Corporation.

August 01, 2008 - CRM best practices on how to empower all of your sales force to achieve the same performance and results as your top salespeople.

CRM for the Professional on the Go by BlackBerry

March 01, 2008 - Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.

CRM from the Inside Out by CRMindustry.com

August 01, 2004 - Before you impress your customers with the capabilities in new CRM apps, you better convince your employees.

CRM TOOLKIT by Mainstay Partners.

February 01, 2008 - Creating a business case for CRM solutions is one part art and one part science. We've developed our CRM toolkit to help you navigate both.

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.

February 01, 2008 - Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable growth.

CRM Your Salespeople Will Love by Oracle Corporation.

August 01, 2008 - CRM can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

CRM: The Essential Guide - Five Principles for CRM Success by CDC Software - Pivotal CRM

December 11, 2007 - This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.

CSS Paper: Early Efforts at Web 2.0 Brokerage Will Challenge Existing Providers by Actuate Corporation.

July 01, 2008 - The development of Web 2.0 technologies enhance the functionality and flexibility of the Web as a content and delivery mechanism, that enable the emergence of the "community" as a market, collaborative and creative force.

CUSTOMER DATA INTEGRATION (CDI) by WiPro

February 27, 2008 - Customer Data Integration technologies can help to create a single, informative, accurate and timely view of the customer across the enterprise which can be used intelligently to achieve the banks objectives.

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software

May 01, 2008 - DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view.

Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations by Sage (UK) Limited

August 01, 2008 - This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 01, 2008 - This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.

Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for Mobile CRM Users by Sage (UK) Limited

August 01, 2008 - This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices.

Customer Relationship Management Sales Enablement: User Acceptance Means More Sales by Sage (UK) Limited

August 01, 2008 - This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.

Customer Satisfaction with Email Archiving Systems by Sunbelt Software.

August 01, 2008 - This paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings.

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM.

March 01, 2008 - This paper explains how to excel at customer service using the best tools for the task.

Customer Support Solution by Extraview Corporation

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

Customer Support solution by Extraview Corporation.

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

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