Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..

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ONLINE, ON TARGET: Securing a High-Performance Online Address for Your Business by BuyDomains.com March 25, 2008 - (Free Research) This brief is designed to review the basics about acquiring a great domain for your online business. It discusses the changing online landscape and the basic differences between premium and primary registration domains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Domain Basics by BuyDomains.com March 25, 2008 - (Free Research) This podcast discusses domain and web related topics with the goal of helping the small business owner’s secure and develop their online presence driving revenue and growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Viking Data Entry (VDE) by Viking Software Solutions. VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer's Experience by Cisco Systems, Inc February 2008 - (Free Research) The Web offers many ways to service your customers 365 days a year, 24 hours a day, inlcuding self-service tools like tracking, online account access, and customized recommendations for products and services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

PCI Solution for Retail Validated Architectures by Cisco Systems, Inc July 2008 - (Free Research) The Cisco PCI Validated Architectures provide guidance on design, implementation and configuration through a set of architectures that have passed a PCI technology audit. A PCI Report of Compliance is included in the design guide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Domain Buyer’s Assisted Offers Service Makes It Easy To Purchase Domain Names by BuyDomains.com June 2008 - (Free Research) As most of the Domains buyers understands the benefits of having a representative who handles the process of making an offer and are moving to Buydomain’s as it provide a low, one time fee, saves time, money and staff effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Customer Services Resource Center by Oracle Corporation. April 2008 - (Free Research) This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle E-Business Suite: Reduce Cost, Increase Flexibility, and Prime Your Organization for Growth by Oracle Corporation. March 2008 - (Free Research) This total cost of ownership (TCO) case study on Central Plastics explores how Oracle E-Business Suite On Demand reduces costs, increases flexibility, and primes companies for growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business by Kalido June 2008 - (Free Research) This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process that covers not only the requirement definition and design. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment by Alcatel Lucent August 2008 - (Free Research) Building on the solid foundation of advanced, comprehensive network design, the service provider will mitigate the inherent risks associated with transformation, bring new services to market and enhance customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ImagEntry by Viking Software Solutions. ImagEntry allows rapid and accurate keying from images of forms. ImagEntry is typically used for indexing images and lifting data from images such as medical claims and credit applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Kognitio: Driving Increased Performance and Lowering the Total Cost of Ownership (TCO) in the Analytical Environment by Kognitio July 2008 - (Free Research) Kognitio WX2 offers unparalleled performance delivering business insight and an attractive price/performance ratio. This paper will review the importance of increased analytical performance, data management improvements and reduced cycle times (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xpressite Website Content Management for SMB Overview Video by Kolaco, Inc. June 2008 - (Free Research) Xpressite is a powerful, easy-to-use, time saving website management system that will improve your website presence, expand your business, and enhance your customer service. (DEMO) VIEW ABSTRACT | GO TO DEMO

How Time Warner Cable Increased Sales Using Location Intelligence by MapInfo Corporation. July 2008 - (Free Research) Pitney Bowes MapInfo® location intelligence solutions enable Time Warner Cable to more quickly and accurately identify new customers and increase sales. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobilize your business - Introducing the new BlackBerry Professional Software designed for small & medium businesses by BlackBerry January 2008 - (Free Research) Attend this Webcast to learn about the BlackBerry mobile solution that is tailored to SMBs and provides complete control on every device, immediate access to support and advanced security features. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Product Management - Agile or Waterfall Development: 5 Common Sense Rules to Get the Best of Both by ZIGZAG Marketing, Inc. July 2008 - (Free Research) Agile versus waterfall development isn’t really about the product development methodology, it’s about delivering top quality products in a reasonable time that solve high impact problems for a broad market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DaaS™: Data Warehousing as a Service by Kognitio July 2008 - (Free Research) Data warehousing as a Service (DaaS) is an extremely attractive proposition to mid-size companies, as well as departmental divisions of large corporations that seek to implement cost-effective, quick and dynamic data analytics projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

NetAcuity IP Intelligence Technology by Digital Element. NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Removing Internet Anonymity Barriers with IP Intelligence by Digital Element. January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Shop Floor Execution (SFX) by CASCO Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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