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CA Wily Customer Experience Manager by CA
December 30, 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.
Achieving PCI Compliance at the Point Of Sale Using Bit9 Parity to Protect Cardholder Data by Bit9, Inc.
June 09, 2009 - (Free Research) As the technology used by merchants and their partners has evolved, card fraud has become more sophisticated. In response to this evolving threat, the major credit card companies have created a set of security standards to protect their customers from security breaches. Read this whitepaper to find out how Bit9 Parity helps achieve compliance...
Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales by Oracle Corporation
September 2008 - (Free Research) This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.
Selecting a SAP Managed Hosting Provider: Trends and Myths by Freudenberg IT
June 2009 - (Free Research) Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs.
Plugging In the Universal Adapter by Oracle Corporation
January 2009 - (Free Research) Oracle User Productivity Kit is the end user training and implementation solution for Oracle and non-Oracle applications. Check out this white paper to understand how you can 'plug in' Oracle User Productivity Kit and use it as the universal adapter for all enterprise application training and implementation needs.
Simplify Oracle CRM On Demand Integration by Cast Iron Systems
February 2009 - (Free Research) Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.
The 2008 ERP in Manufacturing Benchmark Report by Infor
September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
Architecting Cost-effective Scalable Oracle Data Warehouses by Sun Microsystems, Inc.
May 2009 - (Free Research) This paper describes reference configuration and sizing information for Oracle data warehouses on Sun servers for small, medium, and large solutions to meet business intelligence/data warehouse needs.
Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by SAS Institute Inc.
March 2009 - (Free Research) Anytime data crosses an organizational boundary, it should be governed. This report, sponsored by TDWI, clears the confusion of this often involved process by drilling into the business initiatives, technical implementations, and cross-functional organizational structures with which data governance intersects.
ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge
December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc.
June 2009 - (Free Research) This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results.
Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation
January 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
The State of the Data Integration Market White Paper by Oracle Corporation
November 2008 - (Free Research) This white paper reviews the state of the market for data integration for 2008 and 2009. It defines data integration, discusses the trends in the data integration market, and provides lessons learned from real implementations.
Avoiding Data Quality Failure: Identifying Data Quality by Pitney Bowes Business Insight
March 2008 - (Free Research) This presentation transcript features speaker Evan Levy, partner and co-founder of Baseline Consulting, a professional services firm concentrating on enterprise data issues. This discussion is about data quality and some of the challenges and pitfalls that are seen during data quality implementation.
CRM Suite Software Product Directory 2009 Edition by SearchCRM
April 2009 - (Free Research) Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the products they sell. Each listing is accompanied by a short description and a summary including limited information about functionality and product use.
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