TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		newScale Solutions Overview - newScale FrontOffice Suite™ by newScale. The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service more... >> Discover more offerings from newScale.

Topics Related to Your Search

Customer Service (General) | Business Process Management (BPM) | Business Intelligence Solutions | Customer Relationship Management (CRM) | Help Desk and Call Management | Service Organization Management | On-line Customer Support | Workflow Automation | Data Warehousing | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)

Search Results		1 - 25 of 438 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems February 25, 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ONLINE, ON TARGET: Securing a High-Performance Online Address for Your Business by BuyDomains.com March 25, 2008 - (Free Research) This brief is designed to review the basics about acquiring a great domain for your online business. It discusses the changing online landscape and the basic differences between premium and primary registration domains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configure One's Concept™ Product Configurator by Configure One. Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

PCI Solution for Retail Validated Architectures by Cisco Systems, Inc July 2008 - (Free Research) The Cisco PCI Validated Architectures provide guidance on design, implementation and configuration through a set of architectures that have passed a PCI technology audit. A PCI Report of Compliance is included in the design guide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Viking Data Entry (VDE) by Viking Software Solutions. VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle E-Business Suite: Reduce Cost, Increase Flexibility, and Prime Your Organization for Growth by Oracle Corporation. March 2008 - (Free Research) This total cost of ownership (TCO) case study on Central Plastics explores how Oracle E-Business Suite On Demand reduces costs, increases flexibility, and primes companies for growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Solution Profile: PCI Compliance by Third Brigade January 2008 - (Free Research) This comprehensive white paper shows you how to proactively protect customer account data and successfully achieve PCI compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Wireless LAN Security by Quest Solution June 2008 - (Free Research) This paper describes the security challenges network administrators face defining and implementing security mechanisms within diverse wired and wireless network environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilize your business - Introducing the new BlackBerry Professional Software designed for small & medium businesses by BlackBerry January 2008 - (Free Research) Attend this Webcast to learn about the BlackBerry mobile solution that is tailored to SMBs and provides complete control on every device, immediate access to support and advanced security features. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Empowering Mid-Sized Organizations to Illuminate SAP Data by Business Objects June 2008 - (Free Research) BusinessObject Edge Series Integration for SAP Solutions is the first and only business intelligence (BI) solution designed specifically for mid-sized organizations that run SAP. Learn about its complete set of award-winning BI capabilities in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protect Your Customer Data for Peace of Mind by Cisco Systems, Inc February 2008 - (Free Research) When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco PCI Compliance Services by Cisco Systems, Inc July 2008 - (Free Research) Cisco PCI Compliance Services assist companies in achieving and maintaining PCI compliance. Read about vulnerability and gap assessments, remediation work to achieve compliance, and continuous monitoring to maintain PCI compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Resourceful Thinking: Accessing Your Company's Intranet on the Road by BlackBerry March 2008 - (Free Research) Connecting with your company resources when you’re on the road is yet another reason why your BlackBerry® device is indispensable. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Domain Basics by BuyDomains.com March 2008 - (Free Research) This podcast discusses domain and web related topics with the goal of helping the small business owner’s secure and develop their online presence driving revenue and growth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How Time Warner Cable Increased Sales Using Location Intelligence by MapInfo Corporation. July 2008 - (Free Research) Pitney Bowes MapInfo® location intelligence solutions enable Time Warner Cable to more quickly and accurately identify new customers and increase sales. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServiceCEO for General Repair and Handyman Service Companies by Insight Direct (E-mail this company) There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for Janitorial and Professional Cleaning Services by Insight Direct (E-mail this company) There is no better software to help you run your Professional Cleaning service. Understanding the specific needs of the Janitorial and Cleaning service industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company) ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer's Experience by Cisco Systems, Inc February 2008 - (Free Research) Read this whitepaper to learn how to ensure a positive Web experience for your customers. Discover three steps you can take right now to enhance your customer's experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 438 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)      x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.