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Best Practices for Home Agents by Avaya, Inc
June 2008 - (Free Research) Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
Storage-as-a-Service: Best Efforts or Best Practice? by Iron Mountain Digital
October 2008 - (Free Research) Storage-as-a-Service enables enterprises to gain the very capabilities they need to bring their efforts to the next level, it can provide data protection and recovery across servers, shared files and even desktops.
IT Briefing: The Growing Importance of Email Archiving by Arrow ECS Midmarket Group
July 2008 - (Free Research) This whitepaper addresses why email archiving is an important subject for integrators to raise with their customers, discusses email management problems and solutions, and finally offers advice on how integrators should be approaching this market
Enhancing SQL Reporting Services with Double-Take by Double-Take Software.
February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.
The Power of Disk-based Backup with Symantec Backup Exec by ExaGrid Systems, Inc.
April 2008 - (Free Research) Many leading organizations have benefited from using Symantec Backup Exec along with the ExaGrid system for cost-effective disk-based backup with data de-duplication. Four such companies are profiled here.
Email management suite by Iron Mountain Digital
August 2008 - (Free Research) Email management solutions are designed to simplify your email management complexities. In this brief Videocast, legendary British comic, John Cleese, explains why you should want a total email management suite.
HP StorageWorks 4400 Enterprise Virtual Array (EVA4400) Performance by Hewlett-Packard Company
August 2008 - (Free Research) In this white paper learn how sequential performance provides customers with improved data transfer rates for applications such as data warehousing, streaming video, high-performance technical computing, and backups and restores.
Millions of emails by Iron Mountain Digital
August 2008 - (Free Research) None of us have the capability to sift through the millions of emails that come into our organization and pick out the important information. Learn about solutions that can help in this brief Videocast featuring legendary British comic, John Cleese.
Data outside the data center by Iron Mountain Digital
August 2008 - (Free Research) Why is data outside of the data center so hard to control? Find out here, as legendary British comic, John Cleese gives his insight to some of the most pressing questions surrounding data management today.
Protect Your Customer Data for Peace of Mind by Cisco Systems, Inc
February 2008 - (Free Research) When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
(E-mail this company )
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Information Infrastructure for 2008 Servers by EMC Corporation.
April 2008 - (Free Research) An information infrastructure from EMC supports application environments that leverage the new dynamic development features of SQL Server 2008 and deliver the ability to move beyond relational data.
The Growing Importance of Email Archiving by Arrow ECS Midmarket Group
June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving.
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