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Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM December 05, 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

49 Do's, Don'ts, and Customer Lessons for SAP Upgrades: Going beyond the SAP Upgrade Clichés by Panaya, Inc. November 10, 2009 - (Free Research) In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Your Back Up - Getting the Most out of Data Deduplication by PC Connection in partnership with EMC September 25, 2009 - (Free Research) Now more than ever, organizations are looking at re-architecting their backup strategy and are learning that deduplication is necessary to consider in ‘next generation’ backup architecture. This webcast explores some deduplication tips and advice on how to streamline your storage costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improve Your Back Up: Getting the Most out of Data Deduplication by PC Connection in partnership with EMC October 21, 2009 - (Free Research) Now more than ever, organizations are looking at re-architecting their backup strategy and are learning that deduplication is necessary to consider in ‘next generation’ backup architecture. This presentation transcript explores some deduplication tips and advice on how to streamline your storage costs. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

PODCAST: Improve Your Back Up - Getting the Most out of Data Deduplication by PC Connection in partnership with EMC September 25, 2009 - (Free Research) Now more than ever, organizations are looking at re-architecting their backup strategy and are learning that deduplication is necessary to consider in 'next generation' backup architecture. This podcast explores some deduplication tips and advice on how to streamline your storage costs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

HotSchedules Customer Case Study by Dell and Microsoft December 2008 - (Free Research) In this case study read how Hot Schedules needed to design and deploy a new data center infrastructure that could accommodate rapid annual business growth while also controlling hardware acquisition and power consumption costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM October 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boost ROI with Faster, Easier, VISUAL Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Join us at this live webcast and learn how you can:<ul> <li>Use RFM analysis to quickly rank customers for high-return marketing</li> <li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li> <li>and more</li></ul> (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc. June 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Red Hat Service-Oriented Architecture by JBoss, a Division of Red Hat July 2009 - (Free Research) Red Hat can alleviate common infrastructure problems by moving organizations toward service-oriented architectures (SOA). High-quality, low-cost, SOA-enabled solutions from Red Hat and JBoss let customers focus their resources on the applications and business processes that differentiate their business and give them a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking IT to the Next Level by Dell, Inc. and Intel September 2009 - (Free Research) When a major acquisition made Layered Tech a larger company with new goals and an opportunity to expand its customer base, the IT team had to revamp its infrastructure to match. Read this case study to learn about the solutions they use to provide the technology and infrastructure that best meets the needs of their customers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Capital Bank Makes Protecting Customer Data Virtually Simple by Xiotech Corporation November 2009 - (Free Research) For years Capital Bank backed up its data to tape and hand-delivered this information to a secondary, off-site location. While this strategy worked for a time, the bank wanted to move to a more automated process in preparation for growth and acquisitions. It found all that with Xiotech. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sybase® IQ Delivers Advanced Analytics Power with In-Database Analytics by Sybase, Inc. October 2009 - (Free Research) With its new in-database analytics capability, Sybase IQ provides an analytical platform that can decrease processing time, increase accuracy, and manage data volume. Read on to learn how Sybase® IQ delivers advanced analytics power with in-database analytics. (DATA SHEET) VIEW ABSTRACT | GO TO

Deploying Oracle® Business Intelligence Enterprise Edition on Sun Systems by Sun Microsystems, Inc. November 2009 - (Free Research) This paper describes an enterprise deployment architecture for Oracle™ Business Intelligence Enterprise Edition using Sun servers running the Solaris™ Operating System and Sun™ Storage 7000 Unified Storage systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating to the Cloud: An Alternative for SAP Customers by NetSuite October 2009 - (Free Research) This paper examines a hybrid model of ERP deployment that not only lowers the overall cost and resources required to migrate to a new version of SAP, but also reduces the ongoing annual costs of keeping the systems working, thereby freeing up the IT budget for more strategic investments (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce September 2009 - (Free Research) This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization by Microsoft November 2008 - (Free Research) Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT August 2008 - (Free Research) SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Banking on Confidence: 5 Core Competencies of Compliance by Tripwire, Inc. January 2009 - (Free Research) Read this case study to learn how Rothschild Bank in Zurich has achieved banking and financial reporting regulatory compliance by getting a handle on change and getting down to basics - the five core competencies of compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESG: Building a Comprehensive Information Retention Strategy by Hewlett-Packard Company October 2008 - (Free Research) This paper examines the risks and costs organizations face if they do not make the appropriate investments in hardware and software technologies to support their information retention strategies. The second part of the paper discusses how HP is fully capable of supporting customers' information retention strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Financial Analytics by Oracle Corporation December 2008 - (Free Research) Oracle Financial Analytics provides organizations with better visibility into factors that drive revenues and shareholder value. Oracle BI Applications are powerful, pre-built solutions that enable organizations to implement more quickly, with less risk and at a fraction of the cost required to build traditional business intelligence solutions. (DATA SHEET) VIEW ABSTRACT | GO TO

Proven Strategies for Successfully Deploying An Electronic Health Records Solution by Kofax, Inc. September 2009 - (Free Research) This on-demand webcast shares proven strategies for getting started with electronic health records, a hot new way to slash labor costs and improve care. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM July 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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