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ITIL Version 3 and the IT Service Catalog by newScale
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April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
The Buyside and the Three Phase Evolution of Electronic Trading White Paper by Advent Software, Inc
July 2008 - (Free Research) This paper presents the buyside with a framework that offers a vision for the trading platforms. This framework explains why the future of trading belongs to independent broker-neutral systems supplied by software firms rather than sellside brokers.
Enhancing SQL Reporting Services with Double-Take by Double-Take Software.
February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.
CRM Your Salespeople Will Love by Oracle Corporation.
August 2008 - (Free Research) CRM can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
White Paper: F5 FirePass Endpoint Security by F5 Networks
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April 2007 - (Free Research) Endpoint security has become an increasing concern. It is no longer enough to protect your assets from an unknown malicious intruder. Organizations need to protect against trusted employees connecting from outside of the office. Learn more about how you can ensure your infrastructure remains protected.
BusinessObjects Edge Series - Technical White Paper by Business Objects
June 2008 - (Free Research) This paper provides a technical overview of BusinessObject Edge Series—the end-to-end business intelligence (BI) solution for growing organizations. Learn how to take advantage of extensive BI capabilities to empower your end users and decision-makers.
White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion
August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion
August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.
The CIO's Guide to Mobile Applications by BlackBerry
March 2008 - (Free Research) This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies.
Four Types of Configurators: Which One Is Right for Your Business? by Configure One.
June 2008 - (Free Research) This white paper highlights the functionality that companies are looking for in a configurator today, and examines the scope of the four categories of configurators and also provides some of the key questions you should ask potential software vendors.
SingTel IP VPN - FSI Financial Services Institutions by Singapore Telecommunications Ltd
May 2008 - (Free Research) IP VPN technology, with its inherent benefits, can enable Financial Services Institutions (FSI) to reduce their operational expenses while increasing network performance and quality of service offered to both internal and external customers. Read this white paper for more information.
Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software.
April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci…
Automating and Optimizing Service Desk Performance by Kaseya
April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
Building the Business Case for Host Intrusion Defense by Third Brigade
June 2008 - (Free Research) This white paper helps organizations create the business case for a host intrusion defense system, it also defines the different categories or types of benefits and explains how host intrusion defense impacts these areas.
Solution Profile: PCI Compliance by Third Brigade
January 2008 - (Free Research) This comprehensive white paper shows you how to proactively protect customer account data and successfully achieve PCI compliance.
Meeting Tomorrow's Internet Performance Requirements by Keynote Systems
February 2008 - (Free Research) This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
Oracle Database 11g Application Development by Oracle Corporation.
June 2008 - (Free Research) Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools.
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