Voice Logging and Quality Assurance Recording Software, Hardware, Services and Research Papers

Small/Mid-Sized CRM

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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya’s Telephony Solutions by Teleformix.

July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya’s telephony systems, providing your company with a crucial customer service tool - quality assurance recording.

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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix.

July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this.

(WHITE PAPER)

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Benefits and Advantages of Recording and Archiving Calls by Teleformix.

July 2008 - (Free Research) ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more.

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Maximizing Unified Communications for Your Business by Avaya, Inc

June 2008 - (Free Research) This executive brief first discusses the hallmarks and business benefits of Unified Communications, then ends with a set of recommended approaches to help companies ensure smooth and successful UC deployments.

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Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(SOFTWARE PRODUCT)

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