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E-Book: TechFocus: Virtual Desktop Infrastructures by Citrix
December 09, 2009 - (Free Research) In the vast and complicated virtual desktop ecosystem, finding the right balance
of protocols, bandwidth and third-party tools will make it a success in your data center.
Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation
August 2008 - (Free Research) In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.
The Mobile Majority by Intel Corporation
June 2009 - (Free Research) Not just for Road Warriors any more, mobility takes hold as a strategic corporate asset across the enterprise. This article summarizes key mobility data from a recent Forrester Research report and Intel IT's experience with a highly mobile workforce Lost Laptops: More Expensive Than You Think
Dynamic Virtual Clients by Intel
November 2009 - (Free Research) In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
Case Study: Data Solutions, Inc. Protects its Clients with Panda Cloud Office Protection by Panda Security
November 2009 - (Free Research) Read this case study to learn how Data Solutions, Inc. gained the ability to handle remote management from a single point, to handle remote installation and management of all clients, to reduce service management operating costs, and to prevent identity theft by implementing Panda Cloud Office Protection.
Podcast: Protecting Data on the Edge by Zenith Infotech
November 2009 - (Free Research) In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 2009 - (Free Research) Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
Delphi Capital Easily Shifts to EVault's Cloud-Based Managed Backup Services by i365, A Seagate Company
May 2009 - (Free Research) This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected.
Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services by Microsoft
February 2009 - (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
Backup Optimization Best Practices by FalconStor Software
May 2009 - (Free Research) Join Paul Kruschwitz, Director of Enterprise Solutions for Falconstor Software, as he discusses best practices for backup optimization. Learn about the benefits of a virtual tape library (VTL), common problems with backup environments, and the latest Falconstor VTL solutions.
Presentation Transcript: Online Backup FAQ by i365, A Seagate Company
November 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Online Backup FAQ by i365, A Seagate Company
October 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.
Remote Backup for SMBs by 3X Systems
October 2009 - (Free Research) In this videocast, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.
What are the challenges of backing up remote sites? by 3X Systems
October 2009 - (Free Research) This is a presentation transcript of the SearchStorage.com expert videocast on Remote Backup. Dave Raffo, Senior News Director at TechTarget’s storage sites, discusses remote backup with Curtis Preston, Executive Editor at TechTarget. The transcript will address the challenges of backing up remote sites.
Hidden Dangers in the Mobile Worker Jungle by Blue Coat
March 2008 - (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers.
For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.
September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.