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Developing a Spectacular Support Structure by Numara Software
April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
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Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Three Blind Men and an Elephant: The Power of Faceted Analytical Displays by Tableau Software.
February 2008 - (Free Research) This paper explores the insights that emerge when software enables us to view a set of data from several perspectives at the same time. With Faceted Analytical displays, the multiple perspectives, lead to insights that would be difficult to see otherwise.
Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software.
February 2008 - (Free Research) Learn how FiberTower tapped into the power of Tableau’s software for visual analysis and web-based analytics to determine cell tower site selection. With Tableau’s capabilities the analysis team was able toefficiently investigate thousands of potential cell tower sites and make the best investment decisions.
Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc.
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March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.
Optimizing Today's CRM Business Processes by TechExcel
August 2008 - (Free Research) In this paper learn how TechExcel, Inc has pioneered a new Active-Customer model. With this model every person involved in a business process is treated as a truly active player, and given the appropriate level of visibility, authority, and control.
Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars
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September 2005 - (Free Research) The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.
Extraprise Siebel CRM Support Case Study by Extraprise Group, Inc.
August 2008 - (Free Research) In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.
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