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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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e-Book: Chapter 5 - Understanding the Data Collection Process by Symantec Corporation.
August 2008 - (Free Research) Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.
March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlueHornet Whitepaper - Best Practices for Transactional Email Messages by BlueHornet Networks, Inc.
August 2008 - (Free Research) This whitepaper elaborates the FTC’s definition to describe any email communications that typically share certain characteristics that are triggered by a specific site visitor action.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company)
September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)
September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Realizing Faster Return through Unified Communications Agility by Dialcom
July 2008 - (Free Research) Increased virtualization is driving the need for organizations to invest in tools to enable distributed workers to effectively communicate and collaborate. Unified Communications can increase revenue and employee productivity while reducing costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: Heightened Competition Triggers Out-of-the-Box and SaaS ERP Offerings by Oracle Corporation.
March 2008 - (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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